Returns & Exchanges
At goPure Beauty, we want you to love your skin and your results; if you are not completely satisfied, we offer a 60-day money-back guarantee on all products. Whether you want to exchange an item or receive a full refund, our hassle-free process ensures your satisfaction remains our top priority.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process within 60 days of purchase.
Package Your Items
Securely place the products in their original packaging or a sturdy box to ensure they arrive safely back at our facility.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our team receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing