Frequently Asked Questions
Everything you need to know about your goPure journey to radiant skin.
When can I expect to see results from my goPure products?
While many customers notice a difference in skin texture and hydration within the first few days, we recommend consistent use for 30 to 60 days to see significant improvements in fine lines and dark spots.
Are your products cruelty-free and vegan?
Yes, goPure is proudly 100% cruelty-free. We do not test on animals, and the majority of our formulas are vegan-friendly.
What is your Return & Refund policy?
We offer a 60-day 'Love It or Your Money Back' guarantee. If you are not completely satisfied with your purchase, you can return it within 60 days for a full refund, no questions asked.
How long does shipping take within the United States?
Standard shipping typically takes 3 to 7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are goPure products safe for sensitive skin?
Our products are formulated with clean, high-quality ingredients designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping options to more countries in the near future.